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AI at work: between ally and source of anxiety for employees

Je t'aime, moi non plus: our relationship withartificial intelligence in the workplace is in turmoil. At the coffee break, there are those who use it on a daily basis, and are delighted by its existence, and those who fear more and more that they will be replaced by a robot. Either way, it's a subject that's taking up an important place in office life, and one that it's important to take into account to avoid damage!

Employees' fears of AI

While some people are delighted by such an invention, artificial intelligence does not have the same place in everyone's heart... Many people even declare that they are afraid of this evolution. It's a source of anxiety on many levels, and one that can affect the health of those employees most affected.

Employees fear being replaced by AI

According to the Boston Consulting Group, 42% of French people are afraid of seeing their jobs disappear because of AI. With AI taking up more and more space in the office, many see it as the perfect new colleague, coveting the position they've been dreaming of for the past 2 years. Generating visuals, writing e-mails, sorting data, proposing ideas... Artificial intelligences and the functionalities they offer are manifold, and the fear of seeing their skills lose value is very present among many employees.

Is using artificial intelligence at work cheating?

Conversely, some employees welcome AI with a smile, but are careful not to shout it out loud. In Switzerland, for example, a quarter of employees using artificial intelligence for their tasks do so without informing their manager, according to a Deloitte study.

Shame, competitive advantage, fear of being asked for more? Some employees claim to use AI and keep it to themselves.

computer photo of generative artificial intelligence

AI shakes up the habits of even the most change-averse customers

Managing change in the workplace has always been a real issue. Accompanying employees through a period of change is often a tricky business, with even the most resistant to the idea. This is exactly what is happening with the development of artificial intelligence: some people categorically refuse to use it, seeing it as a step backwards rather than a step forward.

Are we all equal when it comes to using new technologies?

For or against artificial intelligence? It's one of today's hottest debates. But for some, it's not the question at all. Aware of the benefits to be gained, some employees may want to use AI, but don 't know how. While it may seem simple at first glance, you still need to know how to handle the art of prompts to reap the full benefits of this tool. "I'd love to use AI when I'm short of inspiration, but I just can't seem to get it right!" was a recent comment overheard at the coffee break.

How can you support your teams as AI evolves?

As you can see, opinions differ on the subject. But if there's one thing everyone agrees on, it's that AI has been taking a real place in the workplace for some time now.

Companies have little choice but to take the bull by the horns, before it has animpact on employees and performance.

Raising employee awareness of AI: soon indispensable

It all started at the coffee break, with a casual mention one time. Then it began to reverberate in some people's thoughts, inviting itself into several conversations... In short, AI is taking up more and more space, and it won't be long before it really impacts your business.

Leaving the subject to the break room is certainly not a sustainable idea: we need to open up the floor!

It's like a rumor that's allowed to spread, the story gets distorted, and the smallest snowflake becomes an avalanche.So, if fears and suppositions are on the increase, raising the subject with your employees is essential. You can explain to them the role of AI, its advantages, but also its limits and risks. Take questions and doubts into account, so that everyone is on the same page.

Define best practices for using AI

illustration of a hand holding a checklist

Any new team habit needs to be supervised to ensure it doesn't get out of hand. If you decide to develop the use of artificial intelligence within your company, it may be a good idea to draw up an internal charter of good practice, as its use entails risks, such as the use and processing of your company's confidential data. What's more, content generated by artificial intelligence is not always as high quality as human work, so the place this tool takes in tasks also needs to be thought through.We therefore advise you to draw up an in-house AI charter, with the participation of employees or staff representatives. This will provide aframework for the practice, and limit any fears or risks associated with it.

Train your teams in artificial intelligence

In the same way as the best practice charter, you can help your employees to make better use of this tool. And when it comes to training, you don't necessarily have to invest all your savings.

Perhaps you already have some very experienced people on your staff who would be delighted to share their knowledge with their colleagues. Training resources are also available.

Preserving a good QVCT with the arrival of AI

We might not have thought of it like this, but AI and all its issues can have a real impact on the quality of life and working conditions within your company. Impact on health and related anxiety, impact on social relations with the use or non-use of our colleagues, inevitable impacts on work organization...

A subject to consider now to continue taking care of your QVCT.

Need support? Artificial intelligence, sedentary lifestyles, corporate culture, managerial practices... Moha can support you in all aspects of well-being at work! Discover our QVCT offers on our website !